Internet Relay with VCO

I have a Captel phone, but hardly ever use it mainly because my family takes care of phone calls or I use the Internet relay service without voice carry over (VCO). I prefer using my computer for calls since I can keep a record of the call — something the Captel phone doesn’t have.
Now Sprint makes it possible to make relay calls over the Internet AND use VCO. I read about a way to do this a long time ago, but it was very confusing and required messing with the phone set up. But not this time.
Already found one drawback, I can’t call someone in Toronto or Ontario. It just happened that the first call I tried was to Ontario (I didn’t realize the person was in Canada from the area code). Nonetheless, Sprint impresses me with all the tools, services, and prices available for the deaf. I’ve worked for two major telecommunications companies and neither were Sprint.


    • Sorenson User on March 17, 2008 at 9:27 pm
    • Reply

    Try and see if you like it.

  1. I love sprint webcaptel so much already! I’ve been making calls at work left and right and my confidence in making them have soared!

    • Ricky on March 20, 2008 at 12:52 pm
    • Reply

    I have been using Web CapTel too and it is amazing! If you are having troubles with internet VCO try using Web CapTel. You can log in through Sprint or Hamilton’s site and it’s free. Then you can save all of the captions and use any telephone. I use it with my lap top and my cell phone so I can talk to my friends at starbucks. It is so cool! It has also helped me do phone interviews to get a job! No one ever knows that I am using a service and my friends aren’t frustrated talking to a relay operator! They just talk to me. It’s so cool!

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