I don’t remember where I saw this Microsoft form, but it had a field I had never seen on a form before — at least, not from a company that doesn’t deal with products primarily for the deaf and hard-of-hearing.

I’ve put all but one TTY into the closet where they are turning yellow in spite of protection from light. The one TTY in my office is the voice-carry over (VCO) phone with no keys. I use the Internet to take care of most of my calls as it saves desk space and uses my comfortable keyboard.
So if I need to call a TTY number, what can I use on the Internet? Using the old method of Hyperterminal didn’t work. Searching for this info yielded no results — all of the results sent me to current relay resources, but not TTY to TTY or computer to TTY.
What’s out there?
Calling TTYs
Evelyn Glennie, Percussionist
Evelyn Glennie makes a full-time living as a percussionist. According to her site, “Evelyn is the first person in musical history to successfully create and sustain a full-time career as a solo percussionist.” And she’s been profoundly deaf since age 12.
Her site doesn’t say much about deafness — and that’s fabulous only because it shows she wants people to recognize her as a talented percussionist. She speaks so clearly that I recognized some words without reading her lips. Here’s a Wikipiedia entry on Glennie.
She published her Hearing Essay. which explains why her office rarely mentions deafness in any press releases or on her site with the exception of the essay.
I hope that the audience will be stimulated by what I have to say (through the language of music) and will therefore leave the concert hall feeling entertained. If the audience is instead only wondering how a deaf musician can play percussion then I have failed as a musician. For this reason my deafness is not mentioned in any of the information supplied by my office to the press or concert promoters. Unfortunately, my deafness makes good headlines. I have learnt from childhood that if I refuse to discuss my deafness with the media they will just make it up. The several hundred articles and reviews written about me every year add up to a total of many thousands, only a handful accurately describe my hearing impairment.
Audiology Point of View
Here’s a great post from Deaf World as Eye See It of an interview between a Deaf vlogger and a hearing audiologist. When I started this blog — my goal was to educate people what life is like from my perspective as a person born deaf.
With the diversity of backgrounds, hearing loss histories and hearing loss types — I can only represent my point of view. However, deaf people find we share a lot of common traits and experiences. Anyway, I’m straying from the purpose of this post. The interview is an insightful read since it provides another point of view.
Doubles Tennis
For the first time, I’m joining a tennis team… two of them, actually. The coaches and team captains are working to pair us with partners. So I have to start thinking about tips to help my partner communicate with me during the game.
Funny thing, I can’t recall how I communicate with my volleyball, basketball, and softball teams. Probably because it wasn’t a big deal. I did my job and called “I got it!” “Out!” “Foul!” But if I had the basketball, how did I know who was open? It was about using my eyes. I’ve never had a teammate complain to me about not doing something.
Gotta watch that competitiveness business too. One league is more laid back and the other league is very competitive. So I hope it’ll provide a balance, but still — in practice, I find myself building up that competitiveness feeling. It’s tough not being a strong player, which makes it easier to get frustrated or mad at myself.
I let the other team know that I don’t always hear “Out!” so that if I keep playing, it’s only to be on the safe side. People don’t always remember to raise their hand making a one — the signal for out. Surprisingly, there’s no signal for in like in volleyball. When the ball heads for my partner, I move sideways to watch her get the ball and move back to my previous position as soon as she hits it — that way I know where she is. Besides, that’s standard practice in doubles tennis.
Writing with a Deaf Accent
Folks, I am just the messenger here! Found this discussion on MeFi that I had to share. Check out the deaf blogs and you see many write well. However, I did have a couple of pen pals when I was a child and they wrote in ASL-speak. For the most part, it was easy to understand what they were saying. There was one whose writing was very hard to translate.
Just like in America — you have some people who write well and others who can’t read more than a few words in English. You’ll find deaf people who write perfect English, ASL-English and hard-to-understand English. It isn’t just a deaf thing — more like an ESL and education thing.
One thing is true — sign language has its own accents. For instance, ASL and British (UK) sign language are not and do not look the same even to a person who doesn’t know much sign language. Four Weddings and a Funeral has a deaf character who does British sign language. It’s a great movie and fascinating to watch him sign.
Audio Coupling for Audio Devices
Originally, after having the cochlear implant, I used an accessory that plugged directly into the implant and the computer or MP3 player to listen to music. But it didn’t take long before I tired of the accessory since it required taking off the implant, pulling out a “stopper” and plugging in the audio. The stopper could get lost as that thing was tiny. The accessory also annoyed the heck out of me because the cord would pull on my implant even when I made a makeshift clip to keep it from slipping and pulling.
I went back to the headphone. It was hard to find headphones these days when earbuds are everywhere, which don’t work for hearing aid or cochlear implant wearers. I had a decent headphone, but it was a pain to have the headphone over my hear on top of my cochlear implant. When I went outside, it meant adding sunglasses as a third item to hang on the poor abused ear.
By chance, I came across an accessory that works with my cochlear implant. Instead of hanging over and squishing my ear, it had a lightweight hook-shaped coupling that I can barely feel when tucking it under my cochlear implant. Switch the cochlear implant to T for telephone mode and it worked beautifully.
The Music-Link audio coupling works with MP3 players, DVD players TV and anything with a standard 3.5 mm stereo plug. Sensorcom offers mono (one hearing device) and binaural (dual hearing devices) versions. Since Sensorcom is a UK-based company, US-based SoundBytes sells the same mono and binaural headsets.
The headset works with T-coil compatible devices. So anything with T-coil (telephone mode as I call it) works with the headset — I believe all hearing aids and cochlear implants come with them nowadays. The accessory is supposed to cut out static (background noises that sound like humming because you’re near electronics). I still experienced it, but maybe not as bad.
Competiveness
Would I be as competitive and a perfectionist had I not been born deaf? I don’t know. Growing up, sports was my thing. I loved playing team sports. I tried golf and tennis lessons, but gravitated toward teams. Thinking about that, you’d think I’d prefer individual sports since you don’t have to worry about communications as much as in team sports.
Anyway, sports can make anyone competitive — not just deafness. But being a deaf person, I constantly wanted to prove that I was as good or better than everyone else. Hence, the perfectionist and competitiveness. This applied to everything I did — grades, sports, and work. While I did well in high school and college, I wonder how much better I could’ve done if I could hear and not miss anything the professor said or fellow students in group discussions.
Competitiveness got me in trouble and I learned from it. After losing a softball game, I was mad and not being a good sport. My behavior caused me to lose a spot on a tournament team. I worked to improve my sportsmanship — but sometimes it was hard to keep it inside of me.
After college, I rarely played sports. Life got in the way… work, kids, and other things. So I had get exercise the boring way — treadmill, stepper, or go outside. I channeled my competitive energies into my career. It drive me nuts when people on my team got promoted and I couldn’t reach that or they’d move to another team because of an invitation.
I did something about the lack of promotion. I applied for higher jobs within the company and landed one. Unfortunately, it was a terrible move as the team was falling apart. Would’ve rather stay on the previous team and be a lowly contributor than move to this one. Work was a horrible feeder into my competitiveness. Politics, knowing the right people… things beyond skill can move a person up.
Before I had my second child, I wanted to climb the ladder fast and become a team leader and then manager. That changed when I realized my managers spend most of their time in meetings — many of them in conference calls. It’s a fact that people might not like a deaf person be their superior in a similar manner to a 23-year-old becoming the manager of a team where no one is under 30. So it may not have bode well for me to get into an official leadership role.
Since leaving the corporate world for my own business, the competitiveness in me has subsided … that is, until I finally found a sport to make exercise fun and started tennis. I love it. Thankfully, the lessons learned help me keep a level head in the game. But that doesn’t mean I don’t get a little frustrated or mad. I keep reactions to myself — much easier than in the past.
Companies with Barriers to Getting Business
I went to a company Web site to read more about its products and possibly place an order. Unfortunately, there was a huge barrier plastered all over the site — “Call if you want more information!” Call … call … call … this toll free number. No online chat. No e-mail. No contact form. Nada. I used the customer service form (not for new orders or questions) and asked for a way to communicate by e-mail. No response in over a week.
The company had a qualified lead and lost it. While I could use the product, the barriers made it easy for me to decide not to buy. I’m checking out the company’s competitors’ products.
Some companies prefer to have people call in so they can upsell or drive the sale home. AOL was one of them — if you wanted to unsubscribe to the free trial plan, you had to call. And in making the call, the customer service personnel challenged us in preventing our unsubscribing every step of the way.
Toll free numbers are worse than regular numbers. They tend to have a recording that lengthens the relay call and bumps up the frustration level.
Courageous Blogger Award
I generally don’t take online awards seriously since they’re usually a way to help the person starting the award gain more traffic or a popularity contest. However, on occasion they provide meaning and value. Christy of Writer’s Reviews created such awards that I think meet the criteria. They are:
* The Inspirational Blogger Award
* The Courageous Blogger Award
* The Charity Blogger Award
* The Thoughtful Blogger Award
* The Creative Blogger Award
Stephen Hopson of Adversity University passed the Courageous Blogger Award to me. I’ve never thought of myself a courageous person because I live my life as best as I can. Thank you, Stephen. He also made it challenging to think of five people to award as the awards require passing it on (hence, my thoughts in the start of this post).
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I award the following folks and also tag (better late…) them for the “Secrets of Dealing with Adversity” tagging experiment:
* Christine: The Creative Blogger Award.
* Grant Laird, Jr.: The Courageous Blogger Award.
* Ridor: The Courageous Blogger Award.
* Lette: The Creative Blogger Award – check out her poems and creative scribbles.
* Adam Darowski: The Inspirational Blogger Award.
* Aaron Potts: The Inspirational Blogger Award.
Parenting CODA: Child(ren) of Deaf Adult(s)
On Mother Father Deaf, a CODA (child of deaf adults) discusses that CODAs “are not normal or the same as the rest of the hearing world.” I think it depends on the deaf adult and communication preferences. But even if a deaf parent speaks and lipreads, CODAs do experience life a little differently.
I have three kids, all hearing. Don’t want to ever be a burden or an embarrassment to them. I talk about this in a past entry describing my experience in talking to my son’s second grade class. It took a long time before I could muster courage to talk to his class as I didn’t want my deaf accent to reflect how my son’s classmates treat him (stupid, but reality).
I avoid using them to help me in conversations where I’m not catching what someone says. In talking to the second grade class, I relied on the teacher to let me know what a child asks NOT my son. If my son wants to call a friend and Paul (hubby) isn’t around, then either I have him call the friend himself or have big sister help him. Sometimes eight-year-olds don’t accurately recall a phone conversation.
Unless it’s grandma or a close family friend, I don’t answer the phone or let the kids answer it when it’s a service company or doctor’s office. They’re not my administrative assistants and I don’t want their help in anything hearing- or communications-related (in other words, cleaning up is something I expect them to do, but not translate phone calls). If it’s important, the person can leave a message or call Paul’s cell. While some of my kids’ friends’ parents use e-mails, it isn’t always possible to use it when time is a factor. They’re not all e-mail checking freaks like me. Those who are — I do e-mail them.
I imagine for ASL households, it’s a different story in terms that the children might learn ASL first and become bilingual (always a big plus!) at a young age. Actually, I doubt any CODA household is identical with the various factors that can affect CODAs’ lives.